For Our Guests
a. Contactless greetings, to practice physical distancing.
b. We minimize physical high-touch areas and take extreme precautions when exchanging items between guests and staff (check-in, room key, payment, amenities, etc.)
c. We have installed disinfection stations with gel alcohol in public areas and rooms
d. All vehicles disinfected upon arrival.
Public areas, materials and third party vendors
a. Use of cleaning products and specific protocols to clean and disinfect public areas is focused on high-touch and high-traffic areas, such as counters and front desk, door handles, public bathrooms and room keys, among others.
b. All deliveries are disinfected upon arrival.
c. The whole area and all the facilities of the swimming pool (showers, towels, etc.) is disinfected and cleaned constantly.
e. All our vendors and third parties are allowed on the premises only after they meet our required hygiene protocol.
Restaurant
a. The restaurant has spaced out tables to practice physical distancing.
b. Tables and chairs will be sanitized after each seating.
